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Welcome to StanLink2Care
OVERTIME STOPPED BY COURT ACTION
Following a Federal Judge's ruling, on January 15, 2015, invalidating regulations adopted in 2013 by the U.S. Department of Labor, California Department of Social Services Director Will Lightbourne announced today a halt to the implementation of changes related to overtime, travel, and wait time pay for providers in the In-Home Supportive Services program.
"In view of the fact the Federal requirements relating to overtime payments have been vacated by the court, California will retain the program structure that existed before the Department of Labor issued the rule," said California Department of Social Services' Director Will Lightbourne. "This means recipients of services will continue to receive all of the monthly hours they have been authorized, and will continue to receive their services from their provider of choice."
All In-Home Supportive Services providers will continue to be paid straight-time at the locally bargained hourly wage, in the same manner in which hours were reported and providers were paid in 2014.
The California Department of Social Services (CDSS) In-Home Supportive Services (IHSS) website has been updated to include information about the Federal Labor Standards Act (FLSA) court ruling that was filed on January 14, 2015. You may find this information here.
OTHER IMPORTANT INFORMATION
Working Together: Branches of IHSS in Stanislaus County
Navigating the many programs offered by Stanislaus County can be overwhelming, and understanding how they all work together can be confusing.
The In-Home Supportive Services (IHSS) Program falls under the larger umbrella of The Community Services Agency. Community Services Agency has many familiar programs, such as Food Stamps, Adoptions, and Medi-Cal.
The Adult, Child, and Family Services division of CSA oversees Adult Protective Services and In-Home Supportive Services.
The IHSS Advisory Committee, formed December of 2000, is comprised of Recipients and Providers directly involved with the IHSS program. As Consumers, they advise the Board of Supervisors regarding the direction of the program and the levels of service they would like to see provided.
The Public Authority works closely with the IHSS program staff and the IHSS Advisory Committee to provide training and support for Providers, resulting in better care for Recipients.
Both CSA and the Public Authority report directly to the Board of Supervisors, and both take advice from the IHSS Advisory Committee.
By partnering together, the Advisory Committee and County staff are able to continually improve working conditions for Providers and increase access to care for the elderly and dependent adults of our community.
County Staff: Your supportive partners
IHSS Social Workers are the main contact for the IHSS Recipients. They visit the Recipients in their homes and determine the number of authorized hours for each task the Recipient needs.
IHSS Social Services Assistants are the main contact for the IHSS Providers. They help answer questions about timecards, hire packets, paychecks and other provider issues.
Link2Care the In-Home Supportive Services Public Authority of Stanislaus County receives its funding from a mix of Federal, State and County dollars. The Administration budget unit covers staff costs, rents, equipment, services and supplies. The linked document is the current information for both budget units.
We normally have three budget updates each year. In June the Proposed Budget is adopted by the Board of Supervisors, in September the Final Budget is approved and February or March the Mid-Year Budget is approved. Adjustments to Link2Cares budgets occur during these timeframes unless there is an urgent item that requires the Board of Supervisors approval.
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Wages and Benefits
Currently (2/15) In-Home Supportive Services Providers in Stanislaus County make $10.10 per hour as of July 2014.
The Registry functions similarly to an employment referral service. Link2Care screens potential Providers and then matches the Providers to the Recipients needs. Link2Cares Registry Specialist interviews potential Providers regarding the Providers skills and abilities to perform authorized In-Home Supportive Services (IHSS) tasks. Once a match is made, the names of the potential Providers are sent to the Recipient, who then contacts the Providers to arrange for an employment interview.
Why We Conduct Fingerprinting and Background Investigations
One of our State mandates that arose out of Assembly Bill 1682 was to investigate the qualifications of potential Providers. Link2Care Registry Providers must undergo a Department of Justice background investigation and complete a Livescan (electronic fingerprint) check. If a Provider has been convicted of Elder Abuse, Child Abuse or Fraud against a government entity, State law requires an automatic ten year exclusion from being an In-Home Supportive Services (IHSS) Provider. In 2010, Assembly Bill 1612 added Welfare amp; Institutions Code (Wamp;IC) section 12305.87 which expands the list of crimes for which a conviction, or incarceration following a conviction, within the last ten years would exclude an individual from being enrolled as an IHSS provider (Disqualifying Crimes SOC 426C).
It is our duty to refer only those Providers who have undergone a thorough background check and received training to the IHSS Recipients in Stanislaus County. The links above will give you more information on background checks and fingerprinting. If you have questions please contact us via the email link below or by telephone at 558-1650.
Questions or comments may be sent to StanLink2Care
Employment — Information for Potential Providers
Currently (2/15) In-Home Supportive Services Providers in Stanislaus County make $10.10 per hour as of July 2014.
If you already have a friend or family member who has requested that you work for them, you can call In-Home Supportive Services directly at 558-2637 to find out how to be a Provider for them. If you do not already know someone on the IHSS program, the Link2Care Registry can refer you to Recipients needing help in their home.
The Registry functions similarly to an employment referral service. Link2Care refers Registry Providers to IHSS Recipients who need help and do not have a Provider. Registry Providers complete an application that indicates their work availability, where they are able to work and any specific skills they have (language skills, degrees or other experience). All Registry Providers are required to perform all authorized IHSS tasks as a condition of being listed on the Registry. Link2Care then matches the Registry Provider to an IHSS Recipient needing assistance. Once a match is made, the names of the potential Providers are sent to the Recipient, who then contacts the Providers to arrange an employment interview.
Prior to applying to be a Registry Provider, the applicant must complete the mandatory State Orientation, which includes fingerprinting, and background check; to schedule and appointment for the State Orientation call 558-2637.
In order to be listed on the Link2Care Registry, Providers must be willing to meet the five following requirements:
- be willing to work in one of the under served areas of the County (Oakdale, Patterson, or Newman);
- be willing to work weekends and holidays;
- be willing to do all personal care (dressing, bathing, bowel and bladder care, etc.) for both men and women;
- have a valid drivers license and your own vehicle; and
- pay for all costs associated with completing the background check and attend the mandatory State IHSS Provider Orientation prior to applying to be a Registry Provider;
Our Registry Specialist interviews potential Providers regarding the Providers skills and abilities to perform authorized IHSS tasks. The Provider completes the application in our office and then, once they complete the training class, they are put on the Registry and Link2Care begins to refer them to IHSS Recipients.
It is important to remember that IHSS Recipients are the employers; they have the ability to hire, fire and determine working hours for Providers.
As a Provider treat the interview as a job interview: show up at the agreed time, be respectful, do not wear excessive perfume and wear appropriate clothing. Remember, as an IHSS Provider you will be working in the Recipients home. They will want things done a certain way, just as you would if someone came to your house. If you have a concern about how the Recipient wants you to perform a task, talk to the Recipient; they may have a very good reason. If you have questions about a task the Recipient wants you to perform, contact Link2Care, your Social Services Assistant or Social Worker.
If you are an IHSS Recipient and need a Provider please contact your IHSS Social Worker, IHSS Social Services Assistant, or Link2Care who will refer Providers to you. If you do not know who your Social Worker is, please call 558-2637 and they will help you.
The Providers that Link2Care refers have undergone a Department of Justice Background Check and Live Scan (electronic fingerprinting) check. Providers who have been convicted of child or adult abuse or fraud against a government healthcare entity (including IHSS fraud) are automatically excluded for ten years. There are Additional Exclusions that would disqualify an individual from becoming an IHSS Provider
Applying for IHSS
Hiring a Provider
You must attend a IHSS Orientation class. Call 558-1650 to register for this orientation. Once you have completed the IHSS Provider Orientation Class and all requirements, you may then apply to be a provider. Call 558-1650 to find out when the next Registry Training Class is scheduled.
The Registry is a referral service for Recipients on IHSS. In Stanislaus County, the current rate of pay for IHSS Providers is $10.10 an hour as of July 2014.
Once approved, your name will be placed in the Registry Database. This database is used to match Recipients with Providers. For example, if a Recipient lives in Patterson and needs assistance with bathing, we search the database for Providers willing to work in Patterson and assist with bathing. When a list of Providers is found, we send a letter to the Recipient with the names of three Providers that match their criteria.
All active Registry Providers must meet a certain set of standards before we will refer them for work. If you have been inactive for any length of time, please call us at 558-1650 to see if you meet the new requirements or if you will need to update your training or other information before we can refer you.
Yes. Even though you have experience with IHSS recipients, we require that all Registry Providers attend the Caregiver Training. This training includes information on personal care, safety, nutrition, and other important issues relating to care giving. Recipients all have different needs, and we assure them that our Providers have been trained. Previous experience is helpful, but the training is still required.
You are still required to complete the Training classes.
You are still required to complete the IHSS Provider Orientation and Training classes.
If you were previously fingerprinted for another agency (for example, Modesto City Schools, another employer, etc.) the Department of Justice will not release results to us. You must be fingerprinted again.
However, if you were fingerprinted as part of the IHSS Provider orientation process, you may not need to be fingerprinted again. When you can, let us know if you have been printed for the IHSS program in the past. We will check to see if you are required to do this again, and provide you with the proper paperwork if necessary.
Some Additional offenses can prevent you working in the IHSS Program for a certain length of time.
Minor offenses will not prevent you from being on the registry, but you must disclose these offenses during your application process. If a Recipient requests information regarding your background check, we will release this information to them if you are their Provider (or are being considered for employment with them).
The IHSS Recipients are responsible for hiring and firing their own Providers. Link2Care cannot guarantee that a Recipient will hire you, or that they will have enough hours to qualify as "full time". However, we are in need of Providers, and those that have flexible schedules and are willing to work in outlying areas or are bilingual typically find that they are employed quickly.
If you already know who you will work for, you do not need to apply to be a Registry Provider. The registry is for Providers who will be referred to Recipients they do not know. Simply contact the Recipient's Social Worker to find out if you need to complete the new provider orientation class.
Current IHSS Registry Providers
Once a Recipient hires you, please call our office at 558-1650 to report that a match has been made. A Registry Specialist will then review the information of the case with you, and refer you to the appropriate IHSS Supportive Services Assistant to get your hire packet and timecards.
Link2Care sends letters to the Recipients with the names of three eligible Providers. It is up to the Recipient to call the names on the list and set up an interview. Some Recipients are very good about calling all the Providers on the list, but others call only one or two, or none at all. Link2Care calls to let you know that we are matching you with Recipients, but we cannot control the length of time it will take to hear from a Recipient, or whether the Recipient will contact you at all.
Remember, the phone number you have given us to report to the Recipient is now a business phone. If a Recipient calls and cannot understand the message, they may not leave a request for you to interview. Leaving "funny" messages, music, or other unclear messages may result in confusion for the Recipient. A clear, easily understood message will help the Recipient when contacting you.
Please contact us at 558-1650 each month if you have not heard from us recently. As long as we have contact with you monthly, we will keep you active on the Registry until you request to go inactive. Even if you are referred to a Recipient, you will remain active on the registry and continue to be matched with Recipients until you request not to. If you do not contact us on a monthly basis you will be placed on inactive status.
The Registry is run as fairly as possible, giving each Provider a chance to be employed by a Recipient that matches his or her criteria. Referrals are made based on different criteria, such as tasks required, location, and hours. If you are one of three Providers that match the needs of two different Recipients, your name will be sent to both of those Recipients on the same day.
- Change of Address Form SOC 840
- Direct Deposit Form SOC 829
- Direct Deposit Instructions SOC 831
- Disqualifying Crimes SOC 426C
- Elder Abuse Acknowledgement SOC 341A
- Live Scan Form
- Mandated Reporter
- Stop Medi-Cal Fraud
- Provider Enrollment Form SOC 426
- Recipient Designation for SOC 426A
- Share of Cost
- Services Covered by IHSS
- Tier 1 Crimes
- Tier 2 Crimes
- IHSS Recipient Request for Provider Waiver SOC 862
- Tips for Avoiding Fraud
- W-4 Form
StanLink2Care — Public Authority
251 E. Hackett Road
Modesto, CA 95358
Hours of Operation:
Monday-Friday 8 a.m.-5 p.m.
From Hwy 99 Southbound or Northbound:
- Exit northbound or southbound 99 at Crows Landing Road.
- Head south on Crows Landing Road for approximately 2 miles.
- Turn left on Hackett Road.
- Park in the first parking lot on the left.